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What is blaynmail?

blaynmail is an ASP service that can use only necessary term and necessary amount. What you need to start is just prepare internet connection and PC. Lower price can be offered as sharing multiple servers. ASP (Application Service Provider ≒ SaaS) is a business that provides computer-based services to customers over a network. The benefit of ASP service is that you can get the latest information technology (IT) by monthly based rental as only necessary term and necessary amount instead of labor, costs and time.

For example, please imagine a rental car.
You can use a rental car only term you need, and only number of cars you need. However you don’t need to worry about maintenance. Rental fee will be charged according amount of use, and you can return if no longer needed.

Just change the image to software. It helps to understand our email delivery system.

What do I need to start blaynmail?

To start to use blaynmail,
■Environment
 ・Internet connection (PC, Mobile)
 ・Web browser
■Email
 ・Email address
 ・You can send at anytime if only you prepare contents for the email.
  And you can send at anywhere since email address will be saved on
  server as it registered.

What are browsers available?

blaynmail is available the following environment.

Windows Internet Explorer 8 ~
 Mozilla Firefox 3 ~
 Google Chrome 10 ~
 Macintosh Safari 5 ~

We recommend 「Internet Explorer. Please try our recommended browser if not be operated correctly.

Can I simply operate admin page?

blaynmail is very easy to use whoever from beginner to people who just switching email service. 7-day trial is available to check prior to use.

Is there any point to notice for the email delivery?

According to regulations by each provider, sometime the email delivery will be difficult. Please notice the following point when you deliver emails.

(1) To send large size data repeatedly.
(2)To descript prohibited URL in the email.
(3) To deliver with error mail more than 5% of total addresses.

Is there a limit to the number of delivery?

Delivery number is unlimited. However, it is prohibited to change different list for each delivery. Maximum number of registered address will be decided depends on your plan.

Is there a limit to the number of delivery?

There is no limit on the number delivered to the address registered.
However, by replacing the list available for distribution by our completely different Youwill be banned.

The maximum number of registered addresses depends on the contract plans.
For more information, please check rates available.

Will advertising be in the email?

In the blaynmail, advertising will not be in the email/registration form. Also readers will not know that you use blaynmail to set up sender’s address.

What is unique domain option?

You can use original domain for "Registration form URL”, ”Blank email address”, ”Click rate URL” . Original domain might help to give a good impression to readers.

Do you support for the operation?

We accept inquiries by email and Our specialist assist you during office hours.
(Weekday 10:00-19:00 except weekend).

Are brochures or catalogs available?

We prepare catalogs. You can get it with downloading from the URL. How to download? Windows Right click on the file name and open Menu. Select "Save as file” and start download. Macintosh Click download icon and select "Open as application” or "Save file”.

・Adobe Reader is required. Adobe Reader can download from Adobe’s website.

Will privacy information be protected?

We have perfect system for 24hours/365days in order to protect customers' database. We acquired "Privacy Mark" which is a public authorized certification. We promise that we have never leaked private information. Moreover we have achieved No.1 share in Japan for 2years running.

What happens if send spam mail?

We strongly don’t allow to delivery spam by using our services. If we find those kinds of action, your account will be canceled right away in addition, we will take proper action.

Please let us know if you receive a spam email through our delivery system. We will correspond as soon as possible.

Is there prohibited the way of utilization?

Your service might be canceled when meet the following requirements.

(1) Deliver to email addresses that not accepted by customer.
(2) When deliver with error mails more than 10% of total.
  (The system might detect it and automatically stop when you send repeatedly.)
(3) When we get a claim or report from readers through data center.

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How much is the pricing?

We have various plan depends on the number of address that you would like to use. Lowest price is $7.99/month at 1,000plan.

blaynmail Pricing

Please feel free to try our 7-day trial!

How much is the initial fee?

Initial fee will be [Monthly fee ×Contract term].First month fee will be daily rate.
You can simulate the total fee with 7-day trial subscription.

Absolutely free our 7-day trial as long as you request further subscription.
Please feel free to sign up.

Are there additional fee?

No additional fee as long as when you change/update plan.

What is the payment method?

We offer the following payment methods.

PAYPAL
Please deposit initial fee that state on the first email.

Credit Card
Immediately registration is available with credit card payments. 
We will charge on the credit card automatically from the second payment.

Can I get a receipt?

In blaynmail, we basically do not issue receipts. However, if you need to issue receipts on the account processing, please contact us. We will respond quickly.

What is the free trial?

We offer 7-day trial prior to actual contract to make sure functions and operations. You can try all functions, however the maximum registered address will be "100 addresses"
7-day free trial

When will my subscription begin?

After sign up 7-day free trial, you can start immediately. However the maximum registered address will be "100 addresses" .We will set up your plan after payment confirmation.

I have not received email confirmation.

After completing subscription, email confirmation will be sent immediately. If you have not received, the following error might occur.

● Incorrect your email address
● Received to junk email folder

If you have set up specific domain to receive a message, please add "blaynmail.com".
If you have not received email confirmation after 24 hours, please contact us.

Error is occurred with credit card payment‎.

The following error might occur.

● Incorrect your credit card number or incorrect your name on the credit card.
● Invalid credit cards.

Please contact your credit card company for further information.

Can I change ID?

If you would like to change your ID, please contact us.

【Notes】
Initialized all the data when you change the ID.
E-mail address, back issues URL, registration/delete form will be changed.
Duplicate ID is not available.

Can I change registered company info?

You can change your company information from admin page however not available to change the following changes.
 ・ID
 ・Plan
 ・The name under contract

Can I change payment method?

You can change payment method from 'Contract information - Change Plan " on the admin page. New selected payment method will be applied from next renewal date. Please feel free to contact us.

What do I need to renew my subscription?

Renewal email will be sent before your contract expires.

PayPal
Renewal email will be sent 1month, 1week and 3days before the contract expires.  Payment amount, payment info will be mentioned in the renewal email.

Credit card
Renewal email will be sent 2 months before the contract expires.  Your next renewal payment will be settled on 22th of the privies month that expired.

How do I cancel my subscription?

If we are not able to confirm your payment after your contract expiration, your contract will be terminated automatically. No documents process needed.

If you have selected credit card payment, please let us know for the cancellation by 13th on the month of withdrawal. 

We will notice renewal email 2 months before the contract expires. 
You will not be able to login after contract expires. Please back up registered data if you keep it.

How long do you keep my subscription info (ID/Delivery data)?

For Privacy & Protection Policy, we will delete all data 1month after the contract is finished. Please back up data during your contract term if you keep it.

I forgot my ID and password

Please contact us by email when you lost ID or Password. We will send a letter "Lost report for ID Password” so please fill it out and FAX/Mail it back. For Privacy & Protection Policy, we will not notice ID/Password by email.

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Can I set up sender’s address?

You can set up sender address up to 15 addresses.

If you would like send to free email (Ex.gmail, yahoo), we recommend you to announce for reader to pre-set your address that can avoid to going to junk email box. Please contact us if you would like to use sender authentication (SPF record).

Can I Email delivery without the block?

We offer a large-scale rapid delivery engine network.
■ blaynmail delivery environment
"We will deliver email that should be received.” blaynmail has excellent speed that can deliver 1million email/hour.

Can I specify a target to deliver?

We offer targeted delivery according to various filters.
Target Distribution
Delivery and targeting is the ability to deliver mail to certain conditions exist only forreaders. By using this feature, you can send by various conditions such as reader’s residence (prefecture), age, and gender (Ex. women living in Tokyo).

Can I schedule email delivery?

You can select "Immediate delivery" or " Scheduled delivery". Available to schedule in five minutes, maximum for 2years.It also available to pre-set up to 100 reservations. We recommend "Scheduled delivery" as possible to confirm before send.

Can I insert company/customer name in the email?

You can insert specific name or any data into email. For example, described as "Hello, __c0__" in email, then the mail to be delivered as "Hello,Kimura". You can send email with more affinity by using this feature. This function is available for all items.

Can I send HTML email?

Please prepare HTML by yourself so that HTML email templates are not provided.

• Not available to Mobile delivery
• Please use absolute path image that uploaded to the server.

HTML Email is a designable format because you can specify a variety of tags.

1. Available to send an email with photos and images.
2. Open rates (how many people read your mail) are available.
3. Specified opens (who read your Email) are available.

Can I attach file to the email?

We will not support to attach file for virus/security reason.

How long it takes to deliver 10000 emails?

We offer a large-scale rapid delivery engine network.

■ blaynmail delivery environment 
About 10,000 emails can be sent within approximately 1 minute.

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Is there registration form to gather readers?

blaynmail is possible to gather readers and delivery consistently even for the beginner.

■ How to apply subscription a newsletter?
You can choose put a link directly to the URL provided by the system or put HTML tag to your Home Page. No expertise needed. Available gather reader’s database up to 34 items. You can also obtain data more than email address.

Can I send email confirmation when new registration/cancel is completed?

Email confirmation can be sent to both of Administrator and Customer. Also, you can select "YES/ NO" to send email confirmation. Since you can create the text freely, there are many of use such as limited special promotion.

Can I change registered items?

You can feel free to edit registered data. Editing form is opt-in style that is perfect for security. It also reduces management cost.

Email address is not available to change. Please re-register when the Email address is changed.

Is there any function that user can cancel subscription?

The data can be removed in the blaynmail registration form. Once it canceled, can be selected to allow "re-register" or disallow.

As a rule for email delivery, you must notice clearly that how to remove their data. Please use one-click cancel function that can cancel by one-click on specific URL.

Can I download registered customer database?

You can download reader’s data at any time. It also can be downloaded by group such as all registered data, only PC, only Mobile address and the address that occur error stops.

We will back up constantly however we recommend backing up by yourself when you operate reader’s data. *We will charge extra fee to restore when you lost data.

Can I register all databases at once?

Using a CSV file, you can register databases at once. Please refer "Bulk registration” on function page

Can I delete all databases at once?

Using a CSV file, you can delete unnecessary database at once. For example, you can use to delete all data that registered to the system, the address that reached delivery error to set point, the address that receive unsubscribe inquiry.

Is there limit of the data size for batch processing?

We recommend the maximum file size is 4MB (10,000). Please upload dividedly when it slow so that maximum number is changed depends on the number of reader’s item.

How many items can I set up?

Basic 19 items + Unique 15 items = Available up to 34 items. The system offer as basic 19 items such as "Email ", "Name", "Age" or "Gender".

※ Types of questions.
Text box/pull-down / radio button / check box/ Input Phone Number/Input Zip code/Input DOB/Input password/input Update Time type/Input e-mail address

In addition to, available unique items up to 15 items such as "Client ID”, "Sales history”

Can I create original item?

Available to add unique items up to 15 items such as "Client ID”,”Sales history”.

Is it possible to change the order of displayed items?

Yes, it can be changed at anytime. You can hide unnecessary items for readers by selecting displayed /underplayed. Also available to manage information needed by admin side reason.

What is the blank email?

Blank email is possible for reader to send to specific destination by one click without typing anything. This feature helps to simplify to registration by devices especially mobile that difficult to input long sentence. And Blank email is also able to convert to QR code which helps to get more readers easily.
*Limited use